Privacy Policy

Welcome to PakCity.pk. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit PakCity.pk or interact with our services, we may collect the following types of information:

a. Personal Information

Your name
Email address
Phone number
Shipping/billing address
Payment details (processed securely via third-party gateways)

b. Non-Personal Information

IP address
Browser type
Device information
Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and promotions
Respond to customer service inquiries
Improve website functionality and user experience
Prevent fraud and secure our platform

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

Trusted third-party service providers (for payments, deliveries, marketing)
Legal authorities when required by law
Analytics tools to understand and improve our services

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, improve performance, and provide personalized content. You can manage cookie preferences through your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.

6. Data Security

We take reasonable precautions to protect your information. However, no online system is 100% secure. By using our services, you accept this risk.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time

To make a request, please contact us at: support@pakcity.pk

8. Children’s Privacy

PakCity.pk is not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Email: info@pakcity.pk
Website: www.pakcity.pk